AS9100 Clause 5.2.2 – Communicating the Quality Policy

AS9100 is a quality management system standard specifically designed for the aerospace industry. Clause 5.2.2 of AS9100 addresses the communication of the quality policy within an organization.

Clause 5.2.2 – Communicating the Quality Policy

The purpose of this clause is to ensure that the quality policy is effectively communicated, understood, and applied within the organization. To meet the requirements of this clause, an organization must:

1. Make the quality policy available and maintained as documented information. The organization should ensure that the quality policy is easily accessible to all personnel, including relevant stakeholders. This may include making it available in electronic or hard-copy formats, posting it on internal communication channels, or displaying it in prominent locations.
2. Ensure that the quality policy is communicated, understood, and applied within the organization. The organization should provide appropriate training and awareness programs to ensure that all personnel understand the quality policy and its implications. This may include regular communication through meetings, training sessions, or workshops.
3. Ensure that the quality policy is reviewed and updated as necessary to ensure its continuing suitability, adequacy, and effectiveness. The organization should establish a process for the regular review of the quality policy, taking into account changes in organizational goals, customer requirements, or regulatory compliance. This may involve management review meetings or internal audits.

By following the guidelines set out in Clause 5.2.2, organizations can ensure that their quality policy is effectively communicated and implemented throughout the organization. This will help promote a culture of continuous improvement and maintain a strong focus on customer satisfaction and product quality.