AS9100 Clause 8.2.2 – Determining Requirements for Products and Services

AS9100 8.2.2 Determining the Requirements for Products and Services is a clause that requires organizations to determine the requirements for their products and services. This includes both the customer’s requirements and any other relevant requirements, such as regulatory requirements.

The organization must identify the customer’s requirements and any other relevant requirements. This can be done by reviewing the customer’s contract, purchase order, or other documentation. The organization must also consider any applicable regulatory requirements.

Once the organization has identified the requirements, they must be documented. This documentation should be clear, concise, and easy to understand. It should also be maintained in a controlled manner.

The organization must ensure that the requirements are met. This can be done by implementing appropriate processes and controls. The organization must also monitor the requirements to ensure that they are still valid.

If the requirements change, the organization must ensure that the changes are communicated to all relevant parties. The organization must also ensure that the changes are implemented in a timely manner.

AS9100 8.2.2 is an important clause that helps organizations ensure that they are meeting the requirements of their customers and any other relevant stakeholders. By following the requirements of this clause, organizations can improve their ability to deliver products and services that meet the needs of their customers.

Here are some additional tips for determining the requirements for products and services:

  • Identify all stakeholders: The first step is to identify all stakeholders who may have requirements for the product or service. This includes customers, users, regulators, and other interested parties.
  • Gather requirements: Once you have identified the stakeholders, you need to gather their requirements. This can be done through interviews, surveys, or focus groups.
  • Document the requirements: Once you have gathered the requirements, you need to document them. This documentation should be clear, concise, and easy to understand.
  • Prioritize the requirements: Not all requirements are created equal. Some requirements are more important than others. You need to prioritize the requirements so that you can focus on the most important ones.
  • Review the requirements: The requirements should be reviewed on a regular basis to ensure that they are still valid. If the requirements change, you need to make sure that the changes are communicated to all relevant parties.

By following these tips, you can ensure that you are meeting the requirements for your products and services.

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