AS9100 Clause 7.1.2 – People

AS9100 7.1.2 People is a clause in the AS9100 aerospace quality management system standard that requires organizations to determine and provide the persons necessary for the effective implementation of their quality management system and for the operation and control of their processes. This clause also requires organizations to ensure that their people are competent to perform their assigned tasks and that they have the necessary knowledge, skills, and experience.

There are a number of things that organizations can do to comply with AS9100 7.1.2 People. These include:

• Conducting a skills and competency assessment of all employees. This assessment should identify the skills and competencies that are required for each job role and the gaps between the current skills and competencies of employees and the required skills and competencies.
• Developing and implementing a training plan to address the gaps identified in the skills and competency assessment. This training plan should be tailored to the specific needs of the organization and should be delivered in a way that is effective for the employees.
• Creating a culture of continuous learning and development. This culture should encourage employees to take on new challenges and to develop their skills and competencies.
• Providing employees with the resources they need to perform their jobs effectively. These resources may include tools, equipment, training, and information.
• Creating a positive work environment that is supportive of employee development. This environment should be characterized by trust, respect, and collaboration.

By taking these steps, organizations can ensure that they have the people they need to implement their quality management system effectively and to achieve their quality objectives.