AS9100 is an international aerospace quality management system (QMS) standard that incorporates the ISO 9001 standard with additional requirements specific to the aerospace industry. Process maps are a visual representation of an organization’s processes, depicting the flow of activities, inputs, and outputs.
Here’s a simplified example of AS9100 process maps, broken down into several key processes:
- Management Processes: a. Management Review b. Internal Audits c. Corrective & Preventive Action d. Objectives, Targets, and KPIs e. Risk Management
- Product Realization Processes: a. Customer Requirements & Contract Review b. Design & Development c. Production & Service Provision d. Purchasing & Supplier Management e. Validation & Verification (including First Article Inspection) f. Control of Monitoring & Measuring Equipment
- Support Processes: a. Training & Competence b. Infrastructure & Work Environment c. Document & Record Control d. Configuration Management e. Preservation of Product f. Control of Nonconforming Product
- Continual Improvement Processes: a. Customer Satisfaction & Feedback b. Analysis of Data c. Process & Product Improvement
Each of these processes is connected to others through inputs and outputs, forming a network of interrelated processes that make up the organization’s QMS. To create process maps for your organization, it is essential to identify all the processes involved, determine their sequence and interaction, and visualize them using flowchart symbols, arrows, and other visual aids.
Remember that this is just a simplified example. Actual AS9100 process maps will vary depending on the organization and the specific nature of its operations. It’s crucial to tailor your process maps to your organization’s unique processes and activities to ensure they accurately represent your QMS.
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